Your privacy is important to us. This privacy policy explains how we use any personal information we collect about you when you use this website and its services.
Topics:
- What information do we collect about you and how will we use it?
- Data security and protection
- Marketing
- Access to your information and correction
- Cookies
- Other websites
- Changes to our privacy policy
- How to contact us
What information do we collect about you and how do we use it?
We collect your name, email address, telephone number and business name when you register with GiraffePad. We collect this information about you to create and manage your account.
GiraffePad also stores all the information you choose to add when interacting with GiraffePad and managing your events. This is stored solely to enable you to use the services GiraffePad provides and is only accessible to you and those you invite to your events when using GiraffePad’s services. We will not access, view or share this information in any way without your express permission.
We also collect website usage data using Google analytics. This data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. This information is used purely for statistical reasons to monitor, analyse and improve the service we provide.
Financial transactions relating to our website and services are handled by our payment services provider, Stripe. We will share transaction data with Stripe only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. We do not collect or store any financial information regarding your payments or refunds. You can find information on Stripes' privacy policies and practices at www.stripe.com
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. GiraffePad is hosted on Microsoft’s Azure cloud platform with appropriate security safeguards.
You are responsible for creating a password for your account that cannot be guessed by other persons or a computer and for keeping this password confidential. We will never ask you for your password other than when you are logging in to your account.
Marketing
If you agree we would like to send you information by email about updates and improvements to how GiraffePad works. You will have the choice to opt in to this when you first register your account and also within your account settings page. You may opt out of these emails at any time using the unsubscribe link at the bottom of the email.
We will not share your information with anyone else for any kind of marketing activity or for any reason other than that we are legally obliged to do so.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please email or write to us using the contact details at the end of this policy. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
We will only retain the information we hold about you for as long as is legally necessary.
You have the “right to be forgotten”. Please contact us to arrange for the information we hold about you to be deleted. There are some legal requirements for us to retain certain information for taxation and accounting purposes.
Cookies
Like most websites we use Cookies. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies or to select the cookies you wish to allow, however in a few cases some of our website features may not function as a result.
Third party web sites and applications
Our website contains links to other web sites and applications. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Where GiraffePad is integrated with third-party applications such as Zoom we retain the minimum customer data necessary to maintain the integration. A customer can permanently delete this data by disconnecting the integration within GiraffePad. This data is also deleted when a customer terminates their GiraffePad account.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 06th June 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
By email:
info@giraffepad.com
GiraffePad Limited
Company Registration Number: 10993398