How to use and make the most of your GiraffePad account as a learner.
1: What is GiraffePad?
GiraffePad is a learning engagement platform, designed to help you make the most of any style of learning event you participate in. GiraffePad helps you connect and communicate with your trainer or coach, it stores all the relevant learning documentation and information such as objectives and creates a confidential learning community with your fellow participants.
2: What do I do once I have registered?
The first action is to complete your profile by adding your picture and a brief bio if relevant. Your trainer/coach is the only person who will see this. (Check out the article: "Completing your profile" in this section for help with this).
Next, click to open the event you've been invited to and check out the event information and objectives. Take time to consider your personal learning objectives and add these in the relevant field. Only your trainer/coach can see these and will help them prepare to tailor the event to meet your needs. (Check out the article: "Adding personal objectives" in this section to help with this).
3: What are the event resources?
In this section of the event page you will see any documentation or videos that your trainer/coach has uploaded for you to view. You can play any video directly in the event page and can download any of the documentation to the device you are using. If you need to share any documentation (pre-course questionnaires for example) with your trainer/coach you can upload this back to your personal resources. (Check out the article: in this section to help with this).
4: How does the "chat" work?
The two chat functions are like instant messenger services enabling you to communicate securely and confidentially. The "Private chat" is confidential with your trainer/coach and the "Group chat" is where you can communicate with your fellow learners who are participating in this learning event. Other learners will see your name and picture if you have loaded it but no other personal details.
5: What else can I do in GiraffePad?
You can record any action plans and commitments you make as a result of your learning. Your trainer/coach will be able to see these and can therefore support you in transferring your learning. (Check out the article: "Sharing your actions and commitments" in this section to help with this).
You can also add your feedback on the learning event. Saving paper forms and (like all of GiraffePad) accessible on any device it is easy and straightforward to add your feedback at any time. (Check out the article: "Adding feedback" in this section to help with this).
6: Who an view my information in GiraffePad?
GiraffePad is securely hosted in the cloud and each event page your are invited to confidential to you and your trainer/coach. Any objectives, actions, feedback you dd can only be viewed by your trainer or coach. If you contribute to the group chat the other learners on that event will see your comments and your name/picture. They will not see your email or contact details. If you choose to share any resources/documents with the group they will again see your name and picture next to the document you have uploaded.
7: Where do I go for help and support?
These articles are created to help with all the features of your GiraffePad account. Your trainer or coach will also be able to help with any questions you may have and you can also contact: support@giraffepad.com and we will respond as quickly as possible.